PHIA (Personal Health Information Protection Act) applies to every healthcare provider in BC. Non-compliance risks include regulatory action, patient trust damage, and significant fines. We help your practice meet and document every requirement.

Healthcare IT Services

IT services built for healthcare environments.

EMR & EHR Support

Support for OSCAR, Med Access, Accuro, Wolf, and other Electronic Medical Record systems used by BC healthcare providers.

PHIA Compliance

Documentation, access controls, audit logging, and security controls that satisfy PHIA requirements. We provide compliance reports for your records.

Patient Data Encryption

Full-disk encryption, encrypted email, and secure file transfer ensuring patient data is protected at rest and in transit.

Secure Communications

Encrypted messaging, PHIA-compliant email, and secure fax alternatives that meet the communication requirements for healthcare providers.

User Access Controls

Role-based access ensuring clinical staff can access only what they need, with full audit trails for every PHI access event.

Clinical Uptime Guarantee

15-minute response and same-day on-site dispatch. When your EMR is down, your clinic can’t see patients. We treat clinical outages with appropriate urgency.

FAQ

Healthcare IT questions.

The Personal Health Information Protection Act (PHIA) governs how healthcare providers in BC collect, use, and protect patient information. It applies to all healthcare providers — physicians, dentists, physiotherapists, optometrists, and others — regardless of practice size.
We implement technical safeguards (encryption, access controls, audit logs), document your security controls in writing, train your staff on appropriate handling of PHI, and provide annual compliance reports you can share with regulatory bodies.
We support OSCAR Pro, Med Access, Accuro, Wolf EMR, PS Suite, and most other EMR platforms used in BC. If your system isn’t listed, contact us — we can almost certainly support it.
We have documented incident response procedures for healthcare clients. In the event of a breach, we contain it, assess the scope, notify you immediately, and assist with the mandatory breach notification requirements under PHIA.