IT Services for Small & Mid-Sized Businesses

Pathfinder Solutions delivers a complete suite of managed IT services to small and mid-sized businesses across the Lower Mainland and Fraser Valley — from day-to-day support to enterprise-grade cybersecurity and cloud infrastructure.

Five core services. One trusted team.

Managed IT Services

Flat-rate IT support with proactive monitoring, patching, vendor management, and a dedicated team handling everything from end-user help to strategic planning. Our most popular service.

Cybersecurity

EDR, firewall management, email security, MFA, dark web monitoring, security awareness training, and penetration testing. PIPEDA-aligned controls for BC businesses.

Cloud Services & Microsoft 365

Microsoft 365 deployment, migration, and ongoing tenant management. SharePoint, Teams, OneDrive, Exchange Online — secured, configured, and monitored. Plus Azure and AWS support.

IT Help Desk & Support

15-minute average response time. Phone, email, chat, and remote-in support from Canadian technicians. Same-day onsite dispatch when an issue requires hands-on attention.

IT Consulting

Multi-year IT roadmaps, vendor selection, budget planning, compliance assessments, software evaluation, and business continuity planning for businesses scaling beyond 20 employees.

A different kind of MSP.

15-Minute Response

Our average response time across all clients during business hours. No call queues, no first-tier triage layers — you reach a senior technician immediately.

Dedicated Team

You get a named primary technical contact who knows your environment. Backed by a full team for vacation coverage and specialized expertise.

Flat-Rate Pricing

Predictable monthly billing per user. No surprise hourly invoices, no inflated project quotes. You know exactly what your IT costs.

Proactive Management

We monitor, patch, and maintain your systems before issues cause downtime. Most of our clients see 80%+ fewer support incidents within 6 months.

Local Team

Langley-based technicians serving the entire Lower Mainland and Fraser Valley. Same-day onsite dispatch from Langley, Surrey, Abbotsford to Vancouver.

No Long-Term Lock-In

We don’t use coercive multi-year contracts. After year one, you have flexibility to adjust or change — we earn your business every month.

Ready to upgrade your IT?

Book a free 30-minute assessment. We’ll review your current setup, identify gaps, and recommend a plan.