Retail downtime is revenue lost in real time. When your POS goes offline, every minute is a customer walking out the door. We treat retail outages with appropriate urgency — 15-minute response, same-day onsite dispatch.

What We Support

IT services built for retail operations.

POS System Support

Support for Square, Lightspeed, Shopify POS, Clover, Vend, RetailEdge, and other major POS platforms. Hardware troubleshooting, software updates, integration management.

Payment Security & PCI Awareness

Network segmentation for cardholder data environments, secure WiFi isolation, and security controls aligned with PCI DSS requirements.

Guest WiFi

Captive-portal guest WiFi separated from your business network. Customer-facing WiFi that doesn’t expose your POS or back-office systems.

Inventory Integration

Connecting your POS with QuickBooks, Xero, Sage, or industry-specific inventory and ERP systems. Multi-location stock visibility.

Multi-Location Networking

VPN tunnels between locations, centralized management of network gear, and consolidated reporting for chains operating multiple storefronts.

Retail Uptime Priority

Retail outages get treated as critical issues. 15-minute response, same-day onsite when needed, and after-hours emergency dispatch for major holidays.

FAQ

Retail IT questions.

We support Square, Lightspeed Retail, Lightspeed Restaurant, Shopify POS, Clover, Vend, RetailEdge, TouchBistro, and most other major POS platforms used in BC retail and hospitality. If yours isn’t listed, we can almost certainly support it.
PCI compliance is ultimately between your payment processor and your business. We handle the IT security controls that contribute to PCI compliance: network segmentation, encrypted connections, access controls, and audit logging. We can also recommend QSAs (Qualified Security Assessors) when needed.
Yes. We deploy enterprise-grade access points with separate guest networks isolated from your POS, back-office, and CCTV systems. Guest WiFi can include a captive portal with your branding, terms of service, and optional email capture.
After-hours emergency support is available for critical retail outages. We have weekend and holiday on-call coverage specifically for retail clients during peak shopping periods.